Privacy Policy

Privacy Statement

MCiT LTD recognizes the fundamental importance of privacy, security, and data protection for its customers and partners worldwide. As a company with a global presence, we make efforts to provide protective measures in all our operations and develop stringent privacy and data policies and procedures.

This Privacy Statement informs you about our privacy practices and the choices you have regarding the collection of information about you, including information that may be collected through your online activities, the use of devices, and information provided by MCiT LTD for the purposes of finding partners or employment positions. This Privacy Statement applies to websites, domains, services, applications, and products owned by the company.

Our Principles of Privacy

Legality, Justice, and Transparency: We process personal data in a lawful, fair, and transparent manner. Data processing activities are conducted: 1) with your consent, 2) for the purpose of fulfilling our obligations to you, 3) for legitimate business activities, innovation promotion, and providing a unified customer experience, or 4) for other lawful purposes.

Data Disclosure and Choice: We act transparently and provide clear notifications and choices regarding the types of personal data we collect and the purposes for which they are processed. We will not use personal data for purposes that are not in line with these principles, our Privacy Statement, or specific notices related to MCiT LTD's services.

Data Access: We provide reasonable access and the ability to review, correct, amend, or delete the personal data you have shared with us.

Data Integrity and Purpose Limitation: We use personal data solely for the purposes described at the time of collection or for additional purposes, always in accordance with the law. We take reasonable steps to ensure the accuracy, completeness, and timeliness of your personal data.

Data Security: To protect personal data from unauthorized access or disclosure, we apply stringent information security controls to our activities and offer top-notch products and solutions with a high level of data security protection.

Accountability for Onward Transfer: We acknowledge the potential obligation to transfer personal data between MCiT LTD legal entities or to third parties. Personal data will only be disclosed when third parties commit to providing an equivalent level of data protection.

Recourse, Oversight, and Enforcement: We are committed to resolving any concerns you may have about your personal data. We voluntarily participate in international privacy compliance programs that provide individuals with the right to seek judicial redress if they believe that MCiT LTD has not adequately respected their rights.

How We Use Data

MCiT LTD collects and uses personal data in the context of managing your relationship with us and to better serve you by personalizing your experience and interaction with the company.

MCiT LTD may collect personal information from you related to:

Customer Experience: Providing a unified customer experience by maintaining accurate contact and registration data, delivering comprehensive customer support, offering products, services, and features that may interest you. MCiT LTD also uses your data to provide you with a tailored experience, customize the services provided to you, and generate recommendations based on your use of our services.

Transaction Support: Facilitating the completion of product or service transactions, order management, account management, payment processing, shipment and delivery handling, and processing of returns and repairs.

Product Support and Improvement: Enhancing the performance and operation of products, solutions, services, and support, including warranty support and timely software updates, and providing notifications to ensure the continuous operation of your device or service.

Newsletters: Communicating with you about our services. Newsletters may include responses to your questions or requests, completion of a service, warranty matters, and product recall notices for safety reasons.

Security: Maintaining the integrity and security of our websites, products, functions, and services, as well as preventing and detecting security threats, fraud, or other criminal or malicious activities that may compromise your information. When interacting with us, we will reasonably use means to verify your identity, such as using passwords and user IDs before granting access to your personal data. We may also take additional security measures, such as closed-circuit television, to protect physical locations.

Business Operations: Conducting regular business operations, including partner finding, identity verification, credit decision-making if you request credit, research and statistical analysis of business data, filing of corporate reports, corporate management, employee training, quality assurance (which may include monitoring or recording customer support calls), and provision of information.

Research and Innovation: Innovating new products, features, and services using research and development tools and incorporating data analysis activities.

Compliance with Laws: Compliance with applicable laws, regulations, court orders, government agency requests, and law enforcement agency requests regarding the proper functioning of our services and products, protection of our users and customers, and resolution of any disputes with customers.

What Type of Data We Collect

Personal data is any information that can be used to identify you or from which your identity can be directly or indirectly inferred. We may collect your personal data either when you use MCiT LTD services or during discussions or correspondence with MCiT LTD representatives.

The personal data we collect from you depends on the nature of your interaction with our company or the MCiT LTD services you use and may include:

A) Information You Provide Directly:

Contact Information: We may collect personal and/or professional contact data, including your name, surname, mailing address, telephone number, fax number, email address, and other similar contact details.

Payment Data: We collect data necessary for payment processing and fraud prevention, such as credit/debit card numbers, social security numbers, and other related billing information.

Account Data: We collect information such as how you purchased or registered with MCiT LTD services, transaction, billing, or support history, the MCiT LTD services you use, and anything else relevant to your account creation.

Location Data: We may collect location data when you activate location-based services or when you choose to provide location-related information during product registration.

Security Credentials Data: We collect user IDs, passwords, password hints, and similar security information required for identity verification and access to MCiT LTD accounts.

Demographic Data: We may collect or receive certain demographic information such as country, gender, age, preferred language, general education, work experience, and any other information related to job positions of interest.

Preferences: We collect information about your preferences and interests to the extent that they relate to our products or services (both when you disclose them to us and when we infer what they are based on what we know about you), and the way you prefer to communicate with us.

Social Media Data: We may provide social media features that enable you to share information with your social networks and interact with us on various social media sites. Depending on the features, your use of these features may result in the collection or sharing of information about you.

Other Unique Identification Information: Other unique information that we may collect from you includes serial numbers, information you provide when you interact with us personally, online, or by phone or correspondence with our service centers, customer support, or other customer support channels, your responses to customer surveys or contests, or additional information you provide to facilitate the provision of MCiT LTD services and respond to your requests.

You are not required to provide the personal data that we request; however, in some cases, we may not be able to provide our services to you or respond effectively to any inquiries you may have if you choose not to provide the information.

B) Information Automatically Collected About Your Use of Our Services

Product Usage Data: We collect data related to the usage of MCiT LTD products, such as printed pages, the printing method used, the type of media used, ink or toner brand, file type printed (.pdf, .jpg, etc.), the application used for printing (Word, Excel, Adobe Photoshop, etc.), file size, time stamp, and usage and status of other printing consumables. We do not scan or collect the content of any file or information that may be displayed through the application.

Device Data: We collect information about your computer, printer, and/or device, including the operating system, memory size, region, language, time zone, model number, date of the first use of the device, device age, manufacturing date, browser version, computer manufacturer, connection port, warranty status, unique device identifiers, advertising identifiers, and additional technical information that varies by product.

Application Data: We collect information related to MCiT LTD applications, such as location, language, software versions, data sharing preferences, and update details.

Performance Data: Events, functions, and print notifications used, such as "Low Ink," use of photo cards, faxes, scans, embedded web server, and additional technical information that varies by product.

Website Browsing Data: We collect information about your visits and activity on MCiT LTD websites, applications, or websites provided "with support" by another company on our behalf, as well as the content (including advertisements) you view and interact with, the website address from which you came, and other traffic behavior information via links (such as the pages you view, the links you click, and items you add to your shopping cart). Some of this information is collected using data collection tools we provide, including cookies, web beacons, and embedded web links.

Anonymous or Aggregated Data: We may collect anonymous survey responses and aggregated information about how MCiT LTD services are used. In the course of our operations, we may also apply a data processing procedure to ensure that your identification is not possible using this data with available technology.

Choosing Privacy Preferences

You have the option to subscribe to receive newsletters from us regarding specific MCiT LTD services. Additionally, you can choose to receive newsletters of general content from MCiT LTD, as well as the delivery method for these newsletters, such as mail, email, phone, fax, mobile device, or online.

You can execute or change your preferences regarding the receipt of either subscriptions or newsletters of general content at the data collection point or by using other methods described in the following sections. These choices do not apply to newsletters that primarily aim to manage order fulfillment, contracts, support, product safety alerts, software updates, driving program notifications, or other management and transaction communications, as the primary purpose of these newsletters is not commercial promotion.

Newsletters After Registration: These include what you receive via email, software updates, etc., which you can explicitly request or consent to receive. After requesting such newsletters, you can choose not to receive them anymore by using one of the following methods:

Select the email link "Opt-out" or "Unsubscribe" or follow the instructions included in each communication message regarding your subscription.

To unsubscribe from messages delivered to mobile devices, reply to the message with the words "STOP" or "END."

Contact our Data Protection Officer. Please ensure to provide your name, contact information, and specific details about the MCiT LTD subscriptions you no longer wish to receive.

Newsletters of General Content: These provide information about products, services, and/or support. They may include information about new products or services, special offers, personalized content, targeted advertisements, or invitations to participate in market research or compliance reviews. After requesting such newsletters, you can choose not to receive these newsletters of general content by using one of the following methods:

Select the email link "Opt-out" or "Unsubscribe" or follow the instructions included in each communication message.

To unsubscribe from messages delivered to mobile devices, reply to the message with the words "STOP" or "END."

Changes to the Privacy Statement

If we make changes to the Privacy Statement, we will notify you of the revised statement here, with an updated revision date. In the case of significant changes to MCiT LTD's Privacy Statement that substantially alter our privacy practices, we may also inform you through other means, such as email messages or by posting a relevant notice on the corporate website and/or social media pages before the changes take effect. The last update of this Privacy Statement was made in May 2018.

Cookies

About Cookies

To ensure the proper functioning of the website, we sometimes place small data files on your computer, known as "cookies."

The reason this cookie message appears is in compliance with the law for visitors to websites from the EU, based on a series of European Union directives regarding internet data protection.

The law dictates that when a website is based in the EU or targets residents of EU countries, it must declare its use of cookies to visitors. It must explain the purpose of using cookies and seek the visitor's consent before creating cookies in their system.

What are Cookies?

Cookies are small text files stored on your computer or mobile device when you visit this website, and they do not acquire any documents or files from your computer or mobile device.

This way, the website remembers your actions and preferences (such as login credentials, language, font size, and other display preferences) over a period of time, so you don't have to input these preferences every time you visit the website or browse its pages.

What Cookies We Use

Vid: Stores the identifier (ID) of each visitor and is used to distinguish users.

Consent: Stores each visitor's approval regarding placing cookies on their browser.

How to Control Cookies

You can control and/or delete cookies as you wish.

You can find details here: aboutcookies.org.

You can delete all cookies already on your computer and set most browsers to prevent them from being placed.

However, in this case, you may need to manually adjust certain preferences every time you visit the website, and some services may not work.

If you wish to enable or disable the use of cookies in your browser settings, depending on your browser, please visit the following websites to find out about the necessary actions.

Internet Explorer

Firefox

Chrome

Safari

Safari for iPad and iPhone

We hope that this Privacy Policy helps you understand how we handle your Personal Data and your rights to control the handling by our Company.

If you have any questions not covered or comments and concerns about our Privacy Policy, please contact our Data Protection Officer, who will be happy to assist you:

Email address: [email protected]